Future-Proof Customer Loyalty: How VGV and Braze Are Building Next-Gen Engagement

Very Good Ventures and Braze partner to deliver smarter customer engagement that drives growth, boosts loyalty and personalization, and accelerates time to market.

2 min read

In today’s crowded digital landscape, brands need more than just touchpoints—they need meaningful connections that create loyalty, drive revenue, and deliver measurable results. That’s why Very Good Ventures (VGV), the world’s leading multi-device design and development agency, is proud to announce a new strategic partnership with Braze, the premier customer engagement platform for today’s most ambitious brands.

Together, we are redefining what it means to deliver premium, human-centered customer experiences across every screen, channel, and interaction point.

Solving Complex Engagement Challenges with Precision and Scale

As Braze’s premier digital experience partner, VGV is uniquely positioned to help brands implement, optimize, and scale the full potential of Braze’s powerful platform across North America, Europe, and LATAM.

Our specialized teams—comprised of elite technical and strategic experts—work at the intersection of AI-driven personalization, cross-platform development, and data-informed decision making. The result: faster time to market, deeper engagement, and experiences that feel intuitive, intelligent, and unforgettable.

“Our mission is to help brands deliver seamless, impactful digital experiences, no matter the medium,” said Billie Loewen, EVP, Solutions at Very Good Ventures. “From kiosks to mobile apps, in cars to in-person interactions, we enable brands to create exceptionally connected customer journeys. Partnering with Braze enhances our ability to do just that, combining our technical expertise with their best-in-class customer engagement platform. Together, we’re helping businesses connect with users in more personalized, intelligent, and cost-effective ways—while accelerating time to market.”

A Strategic Advantage in a Noisy Digital World

Executives today know that customer loyalty is earned through moments that feel authentic, timely, and tailored. Yet too often, organizations struggle to activate their engagement technology in ways that truly move the needle.

That’s where our partnership makes the difference. VGV brings an agile, highly strategic delivery model to help brands maximize every interaction powered by Braze, across mobile, web, in-app, connected devices, and more. We meet complexity with clarity, ensuring your investment drives growth, improves retention, and increases lifetime value.

Future-Proofing Customer Experience for the Enterprise

As marketing and technology leaders look to future-proof their customer engagement strategies, they need partners who can deliver both technical excellence and strategic foresight. Very Good Ventures and Braze together offer a rare combination of innovation, efficiency, and real-world execution that helps brands scale smarter and connect with customers more meaningfully.

If you’re ready to create experiences that not only stand out—but truly stand apart—now is the time to act. Reach out to learn how VGV and Braze can help elevate your brand’s engagement strategy for today, and tomorrow.

Frequently Asked Questions

What did VGV and Braze announce?

Very Good Ventures announced a new strategic partnership with Braze, the customer engagement platform. As Braze's premier digital experience partner, VGV helps brands implement, optimize, and scale Braze across North America, Europe, and LATAM.

What does VGV bring to the partnership?

VGV brings specialized teams of technical and strategic experts working at the intersection of AI-driven personalization, cross-platform development, and data-informed decision making. The goal is faster time to market, deeper engagement, and customer experiences that feel intuitive and intelligent.

Which channels does the partnership cover?

The partnership covers mobile apps, web, in-app experiences, kiosks, in-car interactions, in-person interactions, and other connected devices. As Billie Loewen, EVP of Solutions at VGV, put it, the goal is to help brands create connected customer journeys regardless of medium.

Who should reach out about the partnership?

Marketing and technology leaders looking to future-proof customer engagement strategies, improve retention, and increase lifetime value through Braze's platform combined with VGV's delivery model.